Preventable differences in health outcomes, known as health disparities, are a longstanding and persistent problem in the United States. And despite best intentions, healthcare professionals can contribute to these disparities, even when they are not aware that they are doing so. This is what is known as implicit (or unconscious) bias.
Quality Interactions is committed to providing high-impact training to health providers to increase their awareness of implicit bias and build cross-cultural communication skills. Their online learning platform is designed to help healthcare organizations deliver equitable, high-quality care to all patients, regardless of cultural or linguistic background.
The company focuses exclusively on the healthcare space, providing training that addresses the unique challenges faced by healthcare providers and organizations. Quality Interactions distinguishes its premium training experience by providing evidence-based content in an engaging format that helps healthcare providers build cultural competency skills shown to improve decision-making, patient satisfaction and health outcomes.
The investment from Johnson & Johnson Impact Ventures, an impact fund within the Johnson & Johnson Foundation, will bolster Quality Interactions' ambitious growth plans to expand its innovative learning platform and represents a strong endorsement of the company's mission to address the deeply rooted challenges of health disparities and implicit bias in healthcare.
“Health equity is multifaceted, so the solutions to creating it must also be multifaceted. Without consideration of the various backgrounds and experiences of different patients, we cannot fully achieve access to quality care. Quality Interactions addresses this broader spectrum of what’s needed to achieve health equity.” - Ashley Oguadimma, President & COO, Quality Interactions
With increasing demand for proven solutions to increase health equity, Quality Interactions is well-positioned to meet new demand in a growing market and earned a place on Inc. 5000’s Fastest Growing Companies of 2022.
"It's an exciting time at Quality Interactions. This investment gives them critical fuel to expand their amazing services to more organizations and providers, and ultimately make a greater impact to improving patient care.” - Vince Barragán, Investments Director, J&J Impact Ventures